Cash assistance programs provide temporary financial support to Pennsylvanians with low incomes pay for everyday expenses.
You can apply for or renew your cash assistance benefits online by using COMPASS. The COMPASS website is the online DHS tool where you can apply for and renew services that can help you make ends meet.
Learn more about cash assistance programs below:
If you are having trouble finding the information you need, you can call your local county assistance office or the HelpLine at 1-800-692-7462. You can also contact the DHS directly through our feedback form or by calling 1-800-451-5886.
Answers to the most frequently asked questions about applying for cash assistance and how the Temporary Assistance for Needy Families (TANF) program can help you and your family move to financial independence are listed below.
Does it pay to work?
Yes! A Pennsylvania family with a working adult earns more income and greater benefits than a family without a working adult. Ask your caseworker now for the information you need to plan your future.
Remember, not all benefits are financial. Getting a job will help build your self-esteem, self-worth and confidence. It allows you to make new friends and business connections that may serve as stepping stones to bigger and better things. It also sets a good example for your children to follow.
How do I look for a job or start an initial job search?
Anyone who receives cash assistance and is able to work must look for work, accept any real offer of employment, and keep the job. This process begins with an initial job search. You can participate in an initial job search with help from a caseworker at your local county assistance office.
Working with your caseworker, you should decide which program would best help you find a job. Think about what each program has to offer you, given your work history, skills, level of education, availability of transportation, child care arrangements, interviewing background, resume writing experience, etc.
Ask your caseworker the following questions about available programs:
What skills will I learn?
If you need to make plans for child care and/or transportation during your job search -- and for the future when you are working — ask your caseworker:
Can I get child care while I am working or training?
Child Care Works will help you find and pay for quality child care while you are on cash assistance and looking for a job, going to work or going to school. Child Care Works will also help you while you are working after cash assistance ends. For more information, call the Child Care Works helpline at 1-877-4-PA-KIDS (1-877-472-5437) or visit: Child Care Works.
You have the right to choose the type of care your children receive. Payments will be made when you and your child care provider need them.
Ask your caseworker these questions so you choose the right child care for your family’s needs:
When should I get more education or training?
Get started on your education or training program as soon as possible. As you plan how you will support yourself and your family, remember that education or training programs can help you find a better job. This could include finishing high school, getting your GED or learning new skills.
During your first two years on cash assistance — after you complete your initial job search — going to an approved education or training program can help you meet work requirements.
If you are still participating in the education or training program after you have been on cash assistance for two years, you may be able to combine your hours of work and school to meet requirements.
Ask your caseworker if this applies to you. Ask your caseworker for the information you need to decide if an education or training program is a good idea for you:
I have a disability and I want to work. Can I still get Medical Assistance?
If you have a disability and you decide to go to work, it is possible to receive Medical Assistance, even when your earnings increase beyond the normal eligibility limit. To be eligible for this program, you must:
I found a job! Now what?
Congratulations, you are on your way towards independence. Here are some of the steps you should take now that you have found a job:
Note: If you still qualify for some cash assistance benefits, think about whether you want to continue to receive them or try to make it on your pay. If you make it on your pay, you can stop the TANF clock and save days on cash assistance for the future. Ask your caseworker how your child care is affected if you stop receiving cash assistance.
How can I get extra money from the IRS for working?
If you work and have a valid Social Security number, you may be eligible for the federal Earned Income Credit (EIC) and the Child and Dependent Care Tax Credit. The amount of these refunds will depend on the size of your family and amount of your income. You can get this credit even if you don't owe any federal taxes.
To claim your credit, you must file a federal tax return and use the Schedule EIC, even if your family doesn't owe any taxes.
The Child and Dependent Care Tax Credit benefits low-income workers with children under age 13, even if you do not owe any federal taxes.
Check in your community for the location of sites offering free help in preparing your federal income tax return. The IRS offers free tax preparation through a program called Volunteer Income Tax Assistance (VITA). These sites are usually open from the end of January through April 15.
The Earned Income Credit and Child and Dependent Care Tax Credit may not affect your family's eligibility for cash assistance, Medicaid, or SNAP. However, you must report receiving the credit to your caseworker.
For more information about these credits, call the Internal Revenue Service at 1-800-829-1040 or check their Web site at www.irs.gov.
Please Note: Pennsylvania has a PA Tax Forgiveness program, please contact the PA Department of Revenue at 717-787-8201.
What if I'm exempt from the work requirement, can't work, or can't get or keep a job?
Consider volunteering for the Maximizing Participation Project (MPP), which is designed to help you overcome obstacles, reach your individual potential, improve your quality of life, and move your family toward self-sufficiency. Your local county assistance office caseworker and other professionals will guide you through the program.
Professional services available may include:
You can get help paying for child care, transportation, or other costs associated with being in this program.
What if I'm a new single parent?
If you are excused (exempt) from participating in Temporary Assistance for Needy Families program work requirements because you are caring for a child under one year old, or if you are about to have a baby, you should know these three important facts:
You can only be exempt for this reason for the 12 months total over the course of your lifetime:
Even if you are exempt, you can still participate in some programs:
What if I am working but still receiving Cash Assistance?
You should:
What happens if I am not working and cannot find a job?
If you are performing community service or other unpaid work experience:
If you are not currently working:
What happens if I have physical or mental problems which keep me from working?
You can get help paying for child care, transportation, and other things you may need to participate in most of these programs. Remember, you may still keep health care coverage, food stamps, and other support services after cash assistance ends. An adult may receive cash assistance for only five years total in a lifetime.
What can I do to stop my five-year TANF clock?
There are certain circumstances when you can have up to 12 months of cash assistance that would not count toward your five-year lifetime limit. This is referred to as a "TANF Time-Out." Ask your caseworker about TANF Time-Out.
You may qualify for TANF time-out if:
You may continue to be eligible for cash assistance benefits after the five-year Temporary Assistance for Needy Families (TANF) limit has ended through "Extended TANF."
You may be eligible for Extended TANF if:
Eligibility for Extended TANF may require you to participate in an approved program such as the Maximizing Participation Project (MPP) or the Work Plus Program (WPP).
If you participate in MPP or WPP, your caseworker and other professionals will guide you through the programs. You can get help paying for child care, transportation, or other costs while you are in MPP, WPP or other approved programs.
If my Cash Assistance ends, what happens to my family's health care coverage?
Your family may be eligible to receive free or low-cost health care coverage, even if you no longer receive cash assistance. In fact, you and your family automatically remain eligible for Medical Assistance (MA)/Medicaid for at least six months after you start working, no matter how much money you make. Additionally, your children might remain eligible for Medicaid even after you no longer qualify. These programs can help working families:
Children's Health Insurance Program (CHIP)
Where can I find ATMs that do not charge a fee for using my EBT ACCESS card?
View the list of ATMs in Pennsylvania that do not charge recipients a surcharge to withdrawal their cash assistance using their EBT Access card.